Important tips before the vacation

Arrival and departure: 
Rooms are available from 1:00 PM on the day of arrival. If you plan to arrive after 6:00 PM, we kindly ask you to notify us in advance. On the day of departure, rooms must be vacated by 10:00 AM at the latest. All prices are per person and per day, including half board.

Travel Cancellation Insurance:
In recent years, we’ve experienced an increased number of short-notice cancellations. We therefore ask for your understanding that in case of late cancellations, we may charge a cancellation fee. To avoid inconvenience for both sides, we recommend taking out travel cancellation insurance.

General Cancellation Policy: 
Cancellations up to 30 days before arrival: no charge
Cancellations up to 15 days before arrival: 50% of the total booking price
Cancellations 15 to 7 days before arrival: 70% of the total booking price
Cancellations within 7 days before arrival or no-shows: 100% of the booking price
In case of late arrival or early departure, the full half-board price will be charged.

Prices:  
All prices are in euros and are per person, per day, including half board. From early May to late October, arrivals and departures are only possible on Saturdays. For short stays (1–3 nights) from May to October, a surcharge of €5.00 per person and day applies. The local tourist tax is €2.90 per day and person (from 14 years of age).

Dogs:
Your four-legged friends are welcome!
Please let us know when booking if you’re bringing your dog (and don’t forget to bring a dog blanket and basket). Dogs are not allowed in the outdoor pool, sunbathing lawn, terrace, indoor pool, or sauna area. A one-time cleaning fee of €21.00 per dog applies.

Rooms: 
All rooms are non-smoking. Please understand that we cannot guarantee specific room numbers or floors when booking. However, we always do our best to meet your preferences.
For short stays, we cannot guarantee a specific room type.

Double Room for Single Use:
All room types are available for single occupancy.
In this case, a 40% surcharge on the half-board price applies per day.

Payment Methods:
You can pay for your stay in cash, with EC or debit card, or by bank transfer. Credit cards are not accepted. We kindly ask that you pay for drinks and extras in cash.